Getting help

Where to ask

• Discord → #adextrades-app — the fastest answer for app questions. Someone on the team or a member who's hit the same thing usually replies within the hour during market days.
• Email — support@adextrades.com for account and access issues; mentorship@adextrades.com for Platinum.
• These docs — search with <kbd>Ctrl K</kbd>. If the answer should have been here and wasn't, say so in Discord and it'll be added.

Access problems

Start with Access and membership. Nine times out of ten it's the Whop email not matching the login email.

Reporting a bug

Include: the page, what you did, what you expected, what happened, your device and browser, and a screenshot. If it's a data question ("this alert looks wrong"), include the ticker and the time.

A bad Sage answer

Sage can make mistakes. If it gives you a directional call, a price target, or anything that sounds like advice, that's a bug — screenshot it and post it. If it's just wrong about your own data, ask it to check again; if it's still wrong, report it with the conversation.

Feature requests

Post them in #adextrades-app. The Changelog credits the member who suggested each shipped feature — many of the app's best pages started as a message there.

Status

If the whole app is unreachable, check Discord first; outages are announced there.